The product you bought was defective or damaged.We will send you a replacement or money back in the following cases: Our OEM and Compatible products are covered by 30-Days money back program. These cartridges are designed to meet or in some cases even exceed the standards set by the OEM in terms of performance, print quality and page yield. What is a Compatible Product? A compatible cartridge is a cartridge that is not produced by the Original Equipment Manufacturer (OEM). After that, you must contact the OEM company directly. We will handle all warranty issues within the first 30 days of receiving the product.
That warranty will vary depending on which brand you are purchasing, and we recommend that you visit the OEM website for exact specifications.
All OEM product comes with a warranty direct from the manufacturer.
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